Stakeholder Engagement

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Stakeholder Communication Channels

The Company's sustainable development team categorized 7 types of stakeholders, which are investors, customers, employees, suppliers, communities and authorities based on global trends, industry features, and the experiences from interacting with stakeholders.
The Company has established diversified and smooth communication channels to fully understand the thoughts of stakeholders andprovide feedbacks.
All the proposals are goingto be reviewed by the president office and the Company estimates whether those issues impact the interests of the shareholders.
The Company at least once per year reports to the board about the stakeholder communication status.
The latest report was on May 23th, 2023. The stakeholders communication status islisted as follow:

Stakeholder	Communication Channels	Meeting Frequency	Issue of Concern
Employees	1. Internal announcements	Irregularly, at least once a year	1. Harmonious labor relations 2. Compensation and benefits 3. Training and promotion communication channels 4. Workplace safety management 5. Healthcare for better employment security
	2. Representatives from the Human Resource Department	Once a month
	3. Regular meetings such as union core members seminars/ education seminars/safety conferences/ various training seminars/ cafeteria quality review conferences	Once a month
	4. Irregular meetings	Irregularly, at least once a year
	5. The Administration Department has established communication channels such as suggestion boxes. Medical professionals stationed at the factory provide emergency medical assistance.
	6. Internal publications, online platforms and questionnaires (eg questionnaires on training satisfaction)
Investors (Shareholders)	NYPCB has appointed a spokesperson and deputy spokesperson system,and a specialized unit for handling investors' affairs. The Company has also communicated with its shareholders and corporate shareholders by setting up the following communication channels		1. Operating conditions 2. Dividends 3. Corporate governance 4. Shareholder services 5. Risk control and management 6. Industry Prospect
	1. Shareholders
	(1)Annual shareholders meetings	Once a year
	(2)Published annual financial reports as requested and provided them to shareholders during the anmal shareholders meetings	Once a year
	(3)Shareholders can make inquiries through phone calls and emails	Irregularly
	2. Corporate shareholders
	(1) Investment seminars in Taiwan and overseas	Irregularly
	(2) Investor forums held by securities companies (not held regularly)	Irregularly
Customers	1. Audited by customers	Irregularly, at least once a year	1. Product quality 2. Post-sale services 3. Green products
	2. Meeting with customers and dealers
	3. Regular technological support
	4. Surveyed client satisfaction
	5. Provided educational training for customers
Suppliers	1. Established an information platform for suppliers	Irregularly, at least once a year	1. Supply chain management 2. Safety and health management 3. Partnerships
	2. Held regular meetings and reviewed reports face to face
	3. Conducted supplier surveys through questionnaires, and provided audits and consulting services
	4. Reviewed material supply stability and quality
Non-Profit Organizations	1. Established charity clubs and participated in community volunteering activities	Irregularly, at least once a year	1. Social welfare contributions 2. Corporate volunteer services
Non-Profit Organizations	2. Held donation campaigns and provided assistances in light of major natural disasters in Taiwan	Irregularly, at least once a year
Media	1. Shareholders will visit after the annual shareholders meeting	Once a year	1. Operating status 2. Dividend distribution 3. Corporate governance 4. Risk control 5. Industry outlook
Media	2. News interview	Irregularly, at least once a year
Nearby Communities	Communicated and informed communities through NYPCB's website	Irregularly, at least once a year	1. Social welfare contributions 2. Community involvement 3. Corporate volunteer services 4. Environmental impact of transportation
Government Units	1. Official documents	Irregularly, at least once a year	1. Environmental accounting 2. Compliance with laws and regulations 3. Environmental protection
	2. Meetings introducing and explaining new laws	Irregularly
	3. NYPCB's financial statements	Once per quarter
	4. Provided reports and information as requested by the government,authorities, and regulations	Irregularly, at least once a year
	5. Communicated with government or authorities through industrial associations	Irregularly, at least once a year

Investor Contact

Name：	Kurt Yang
Department：	Investor Relations
TEL：	03-322-3751 ext. 1016
Email：	[email protected]